Terms of Use

These Terms of Use govern your access to and use of the horizon-tread website and services. By accessing our website or using our services, you agree to be bound by these terms.

Acceptance of Terms

By using this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree with any part of these terms, you must not use our website or services.

Our Services

horizon-tread provides pet care services including grooming, boarding, and day care. All services are subject to availability and acceptance of booking at our discretion.

• Service descriptions on this website are for general information only
• Prices are subject to change without notice
• Specific service requirements will be confirmed at the time of booking

Booking and Cancellation

When making a booking through our website:

• You must provide accurate information about yourself and your pet
• Bookings are confirmed upon our written acceptance
• Cancellations must be made at least 48 hours in advance for full refund
• Late cancellations may incur a charge of up to 50% of the booking value
• No-shows will be charged the full service amount

Your Responsibilities

As a user of our services, you agree to:

• Provide accurate health and behavioural information about your pet
• Ensure your pet's vaccinations are current and provide documentation
• Inform us of any known medical conditions, allergies, or behavioural issues
• Collect your pet at the agreed time
• Provide appropriate contact information for emergencies

Liability

While we take every reasonable precaution to ensure the safety and wellbeing of animals in our care:

• We are not liable for any pre-existing health conditions that manifest during your pet's stay
• We are not responsible for injuries that occur due to your pet's own behaviour or interaction with other animals where appropriate supervision was maintained
• Our liability is limited to the cost of the services provided
• We maintain appropriate insurance coverage for our business operations

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of horizon-tread or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

Website Use

When using our website, you agree not to:

• Use the website in any way that violates applicable laws
• Attempt to gain unauthorised access to our systems
• Transmit any harmful code or malware
• Use automated systems to extract data from the website

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the content or practices of linked sites.

Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions about these Terms of Use, please contact us at:

horizon-tread
47 Meadowbrook Lane
Kensington, London
W8 5PN
[email protected]